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TAMPA, Fla. (WFLA) — Chick-fil-A customers in some U.S. states could be eligible for $29 gift cards as part of a class-action settlement that argued the restaurant charged more for items ordered for delivery.
Customers in Florida, California, Georgia, New Jersey, or New York who placed a delivery order between Nov. 1, 2019 and April 30, 2021, through the Chick-fil-A app or website, could be eligible for up to $29 in either a gift card or cash, according to the settlement website.
Chick-fil-A was accused of hiding the fact that menu prices on delivery orders were higher than prices at the restaurant, despite advertising “free delivery” or “low-price,” according to the class-action lawsuit filed in October.
“Chick-fil-A imposes hidden delivery charges on its customers in addition to the low “delivery fee” represented in its app and on its website,” the suit says.
Menu items on delivery orders could cost 25-30% more than the same order placed for pickup or in-restaurant. “The identical order of a 30-count chicken nuggets costs approximately $5-6 more when ordered for delivery,” the lawsuit says.
The deadline to submit a claim is at 11:59 p.m. Pacific Time on Feb. 15 and can be submitted here. The settlement only applies to the five states above. Customers who wish to file a claim must go to the website and provide the Unique ID that was sent in an email.
Eligible customers could receive a lesser payout depending on how many claims are filed.
